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FAQs
- Returns and Exchanges
My order is damaged, what do I do?
The Range take care to ensure your order arrives in perfect condition. If your item has arrived damaged, please contact their customer care team to highlight any concerns and discuss your query. Please be advised sending an image prior to discussing any query with customer services will helpadvisors to resolve your query quicker.
I've changed my mind about an item, can I return it?
You’ll need to return it in its original unused condition and within 28 days of receipt. Made to Order items are excluded from their standard change of mind policy. It takes 48 hours for The Range to process your order before The Range begin to make your product for you. After this time, all Made to Order products are non-returnable and cannot be cancelled.
Can I exchange my item?
Unfortunately, The Range is unable to exchange any orders placed online. You’ll need to return your item in its original, unused condition using one of the return methods on the website and place a new order for the item you’d like.
Buyers Guides
Revamp Your Living Space for Autumn
With the winter fast approaching you might want to consider revamping your living room. If you’re unhappy with your current colour scheme it could be time to give walls a lick of paint and invest in some cosy new furniture so you can snuggle up during those chilly, dark winter evenings. On a budget? Worry not browse our voucher codes at The Range and snap up affordable home-wares for less.
Grey can offer a great starting point for your seating area. The Esprit Three Seater Part Chaise in steel is soft to the touch and will look great in any period or modern home. Add some contrasting cushions for warmth and colour; the rust tones of the Palmea Velvet Tassel Cushion will look just fabulous. Add some opulence with the Charlotte Fabric Chair in orange.
When you get home from a long-hard winter work day slip off your shoes and let your feed sink into the Whisper Shaggy Rug in mocha. This will compliment the grey and rust tones of your seating area and create a create focal point on which to place a statement coffee table; the pleasing aesthetics of the Curve Coffee Table in walnut will work perfectly.
Finish your new look living space with the Copper Giant Retro Floor lamp in copper. Snuggle up on the sofa, turn the main light off and set the mood for a quiet night in with a take-away and your favourite movie. If you have room left in the budget, consider the Focal Point Es2000 Electric Stove in black. With authentic flame effect and 1.8kw head output it will make your room cosy and welcoming.
Outdoor Spa Pools
We’re all spending a lot more time outside these days and that can only be a good thing. Dose up on that vitamin D, get some fresh air and spend time with family on sunny days and you’ll create precious memories. If you want to add a little something special to your outdoor space, check out the selection of spa pools available at The Range. Browse our codes to find out about the latest deals and discounts.
The Canadian Spa Ottawa 6 Person Round Hot Tub features 38 built-in and fully adjustable massager jets, LED lighting and a wireless sound system to make your experience relaxing and immersive. It’s the ideal place for entertaining guests and will also help you relax after a long, hard day. This comfortably fits 5-6 adults and features a UV Ozone water purification system.
For a high-end look go for the Okanagan Spa with furniture. This 10-Jet, 4-person spa is perfect for relaxed outdoor living and with the furniture will add a dash of scandi-charm. With a customised filtration and Ozone Water Care System, thermal locking cover and multi-coloured LED lighting it will be a welcome addition to any outdoor space. This spa pool is available with or without furniture.
Or check out the Maximus Hot Tub with seating for 8 people and 84 hydrotherapy jets. With 16 LED's and back-lit waterfall, integrated speakers with Bluetooth connectivity and double-insulated ABS for energy efficiency, this is another tempting choice. Explore the expansive outdoor collection at Range and make the most from your outdoor space.
